Main Duties:
- Keep records of customer interactions, inquiries, comments, transactions, complaints and actions taken
- Provide feedback on the efficiency of the customer service process
- Responding promptly and effectively to customers' complaints and requests.
- Follow Up Our Social Media Channels
College graduatesAge 23-29Has good observing skills.Good English spoken and written.Basic Excel skills.Problem Solving Skills.Telephone SkillsNegotiation skillsResearch skills