Retention Specialist

51 Talk - Egypt - Cairo

• Provide corresponding teaching services for the college according to the company's service process.

• Monitor the quality of teachers' teaching and support users' learning progress, provide timely feedback, resolve any issues, and actively promote the improvement of teaching quality.

• Maintain good communication with paying students and parents, provide learning planning and suggestions to achieve sales targets.

• Improve customer satisfaction, expand customer resources, and actively promote user recommendations and referrals.

• Track student learning and resolve issues related to student and parent learning effectiveness.

Field: Outbound calls 

Location: Maadi 

Shifts: Fixed from (12:00 PM to 9:00 PM) (Friday off), Saturday is a half day (12:00 PM to 4:00 PM) 

Coffee time: 2:45 pm - 3:00 pm. Lunch time: 5:00pm - 6:00 pm. 

Benefits: 

  • Medical Insurance
  • Social Insurance
  • Paid Training
  • Very Attractive Bonus Scheme Base Salaries could reach up to 15K gross based on experience, excluding the bonus ;)

Intermediate English speakers (A2, B1 or above).Sales Background better, (Sales mindset).Good Communication SkillsExcellent written communication and copywriting skillsStrong project management skillsAn ability to work under tight deadlinesBSc degree in Marketing or relevant field
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com