- Welcome visitors and customers
- Responding to phone calls and emails
- Carrying out all administrative tasks and office work
- Ensure that the waiting office remains perfectly tidy and clean
- Follow-up and ensure that the necessary office materials are available.
- Training of support and supervision office personnel
- Ensure timely and accurate customer service
- Dealing with complaints and customer requests consistently.
- Supervising the distribution of internal mail and publications
Ability to organize and arrange different tasks and set priorities.Mastering the written and oral communication process.Good knowledge of procedures for providing customer service as well as following up on the various books.The ability to deal with various office devices.Proficiency in providing solutions to the problems facing the work team among themselves or with customers.