- Building and maintaining business relationships with customers.
- Reporting accounts status and overseeing the account management activity.
- Identifying, negotiating, and closing new business opportunities.
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
- Leading customer account management, including negotiating contracts and agreements.
- Propose the mid and long-term vision for the market, segments, and customers.
- Capture and share market information and trends on prices, products, and competition.
- Communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Assist with challenging client requests.
Proven work experience as a Senior account managerHands-on experience with CRM software and MS Office (particularly MS Excel)Familiarity with sales performance metricsExcellent communication skills with a customer service attitudeTeam management skillsStrong analytical and organization skills