On-site Full Time
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Egypt , Cairo
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PetroApp | بتروآب

Job Details

PetroApp is a smart fuel management technology company helping organizations gain greater control, visibility, and efficiency over their fuel consumption and distribution.

Our solution uses NFC technology to enable real-time fuel monitoring and reporting, helping companies reduce waste, improve accountability, and optimize their fuel operations.

Today, PetroApp is expanding across 4 countries: Saudi Arabia, Egypt, Thailand, and Nigeria, with a growing international team building technology solutions for the energy, transportation, and fleet management sectors.

What You'll Do

  • Manage and maintain strong relationships with existing clients
  • Act as the main point of contact and ensure a positive customer experience
  • Understand client needs and recommend suitable PetroApp products and services
  • Identify and maximize upselling and cross-selling opportunities
  • Achieve monthly account management and sales targets
  • Follow up on client requests, issues, and escalations to ensure timely resolution
  • Coordinate with internal teams to address client requirements
  • Monitor account performance, customer satisfaction, and retention
  • Maintain accurate and up-to-date client information and records
  • Prepare regular reports on account performance and sales activities
  • Proactively identify opportunities to increase client engagement and revenue

Requirements

  • Bachelor's degree in Business Administration, Marketing, Commerce, or a related field
  • 2-4 years of experience in Account Management, Customer Success, or a related role
  • Proven experience in client relationship management and achieving sales targets
  • Strong understanding of upselling and cross-selling techniques
  • Excellent communication, negotiation, and presentation skills
  • Strong customer-service and relationship-building skills
  • Good analytical and problem-solving abilities
  • Target-oriented with strong follow-up and organizational skills
  • Ability to manage multiple accounts and priorities simultaneously
  • Proficiency in MS Office, especially Excel
  • Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses

Benefits

  • Competitive salary and commissions
  • Medical insurance
  • Social insurance
  • Hybrid work model (1 day working from home per week)
  • Learning and development opportunities
  • Career growth and internal mobility
  • A collaborative and supportive work environment
  • Exposure to a fast-growing technology and fleet management business
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Egypt, Cairo
Information Technology and Services