Job Summary
The Operations Executive will act as the in-country execution anchor for order processing and billing activities. The role will coordinate between Sales, Product, and COE (Centre of Excellence) teams to ensure seamless transaction processing.
This role is critical in ensuring data accuracy, process compliance, and timely execution of orders and billing.
Order Coordination & Execution
Coordinate with Sales team to receive and validate customer orders
Ensure completeness of order inputs (pricing, customer details, delivery terms, approvals)
Liaise with Product teams for stock availability and approvals
Validate all data before submission to COE
COE Coordination
Act as SPOC between in-country teams and COE
Share complete datasets for order loading and billing
Track order progress and follow up with COE
Escalate delays proactively
Billing & Documentation Support
Ensure all required documents are collated prior to billing
Coordinate with COE for accurate and timely invoicing
Stakeholder Coordination
Coordinate with Sales, Product, and COE teams
Ensure clear communication and timely updates
Key Skills & Competencies
Strong coordination and follow-up skills
Attention to detail and data accuracy
Understanding of order-to-cash lifecycle
Basic knowledge of ERP systems (SAP preferred)
Good communication and stakeholder management
Experience & Qualification
1–3 years of experience in operations / sales operations / order management
Graduate in Business, Commerce, or related field