```html About the Company
EFS Facilities Services Group (EFS) is a leading provider of integrated facilities management services across the Middle East, Africa, South Asia, and Turkey. With over 20 years of industry expertise, EFS serves a prestigious portfolio of clients, including government entities, Fortune 500 companies, and large multinationals. EFS manages a total area of more than 45 million square meters and has achieved a contracts backlog exceeding AED 4.2 billion. Known for quality services, customer satisfaction, and continuous innovation, EFS delivers over 75 specialized services tailored to various industries such as Oil & Gas, Banking, Retail, and Education.
About the Role
This full-time Receptionist role at EFS Facilities Services Group will be responsible for managing front desk operations and providing exceptional customer service. Key responsibilities include greeting visitors, answering and directing calls, handling inquiries, scheduling, and performing administrative and clerical duties. This is an on-site role located in Egypt, providing an opportunity to become an integral part of the team in a professional and dynamic work environment.
Responsibilities
Greeting visitors Answering and directing calls Handling inquiries Scheduling Performing administrative and clerical duties
Qualifications
Strong phone etiquette and proficiency in managing receptionist duties Proficiency in clerical skills, including scheduling, filing, and organizing administrative tasks Demonstrated excellent communication and interpersonal skills Proven ability to provide outstanding customer service Proficiency in office software and prior experience in similar roles is advantageous Fluency in English and Arabic (preferred) Professional presentation and ability to work in a fast-paced, client-facing environment
Required Skills
Strong phone etiquette Clerical skills Excellent communication skills Outstanding customer service Proficiency in office software Fluency in English and Arabic (preferred)
Preferred Skills
Prior experience in similar roles Professional presentation
Pay range and compensation package
Details regarding the pay range or salary or compensation package are not specified in the job description.
Equal Opportunity Statement
EFS Facilities Services Group is committed to diversity and inclusivity in the workplace.
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