Company description

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Job description

Control the food and beverage operations and ensure that the operations are conducted in the best manner according to the principles determined by Rixos Hotels Egypt management.

Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets and communicate and ensure adoption of these targets. Communicate the Food and Beverage Manager’s decisions to subordinate employees and ensure implementation of these decisions in the best manner.

Manage all business and functions of the F&B Department.

Manage operations to ensure the highest quality delivery of food and beverage products and service.

Control and analyse the below points:

• Sales and costs
• Display quality and service standards of F&B products
• Ensure proper use, protection and maintenance of departmental utensils and equipment
• Conduct activities to increase customer satisfaction and enhance service quality
• Consolidate business relationships between employees in the department

Manage pre-interviews, recruitment, performance upgrades, leadership, disciplinary action and business follow-up.

Responsible for preparing training programmes for the F&B Department and the trainings of employees in his/her department.

Organise meetings to obtain data and achieve results.

Make plans with department managers in order to deliver successful organisations within the hotel.

Assist the Food and Beverage Manager in updating the below areas related to food and beverages according to the hotel’s policies and procedure:

• Finance, standards, employees and trainings, outlets and recreation/entertainment
• Conduct promotional activities to increase sales and conduct meetings for banquet organisations
• Ensure protection, maintenance and replacement of materials and utensils

Research opportunities for professional self-development.

Monitor and prepare reports on the work schedules and performance assessments of subordinate supervisors and employees.

Implement and monitor employee-related decisions made during the management meetings.

Make effort and ensure others make effort to make the facility’s image understood, remembered and enhanced through top-notch services both inside and outside of the facility.

Responsible for supervisors and employees at all levels in the department.

Maintain good relationship with service or product suppliers.

Find solutions to employee issues and problems, continuously create an atmosphere of working in unity and collaboration, and inspire the spirit of teamwork.

Take part in the Food Safety Team and attend MR meetings.

Predict that all activities and purchased equipment and belongings may impact the environment, participate in all activities organized to protect biological diversity and share the responsibilities, including individual responsibilities in order to increase environmental knowledge and carry out necessary trainings. Provide minimum consumption of currently used materials and equipment (paper, printed materials etc.).

Implement necessary warnings and departmental trainings in order to save energy inside the facility. Continue implementing decisions taken for saving energy. Predict effects of environment and efficiency of energy on purchased equipment.

Implement responsibilities to eliminate and collect waste in a proper way, reduce environmental pollution and harmful effects to the environment and lead staff accordingly.

Ensure safe handling, carrying, storing and use of chemicals in accordance with laws, controlling and reducing chemical pollution.

Carry out all responsibilities related to the quality management and food safety management systems implemented at the facilities.

Carry out all other duties assigned by managers and hotel management not specified in the job description.

Qualifications

• Education: 4-year bachelor's degree
• Experience: At least 10 years’ experience in the industry
• Foreign language: Sufficient level of English to communicate effectively with guests and employees
• Courses and training: Requires comprehensive theoretical and practical background and attendance in courses and seminars in the related field
• Computer literacy: MS office applications
• Skills: Good command of legislation, laws and procedures related to the job and other departmental processes. Required to follow up changes, identify their impact on the department, and suggest suitable solutions. Expected to manage an important unit on a facility basis

Additional information

Your team and working environment:

In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.

Our commitment to diversity & inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.