Outlines the duties and requirements for managing and troubleshooting an organization's hardware, software, and networks. Common roles include IT Support Specialists, System Administrators, and Developers, all focused on ensuring seamless operations, robust data security, and efficient
Requirements
Technical Support: Troubleshoot and resolve hardware, software, and network issues for on-site or remote employees.
System Maintenance: Install, configure, and maintain computers, servers, printers, and cloud environments.
Network Administration: Monitor LAN/WAN, manage firewalls, and ensure reliable Wi-Fi and internet connectivity.
Security & Data Privacy: Administer user access, maintain security protocols, apply software patches, and conduct regular data backups.
Vendor & Asset Management: Maintain hardware inventory and assist with purchasing or replacing technology equipment