Company Description At Innovative Work Solutions, we specialize in connecting talented professionals with leading global companies. Our mission is to create opportunities where skilled individuals can grow their careers while delivering exceptional service to international clients. We pride ourselves on building a dynamic, supportive work environment that encourages growth, performance, and professional development. Role Description We are currently hiring Customer Service Representatives (Night Shift) to join our growing team. In this role, you will be responsible for assisting customers, resolving inquiries, and providing a high level of support to ensure an excellent customer experience. You will communicate with customers in English, handle requests efficiently, and maintain a professional and positive interaction with every client. Job Description Position: Customer Service Representative – Night Shift Salary: 18,200 EGP Net Bonus: 6,000 EGP Quarterly Bonus Responsibilities:Handle customer inquiries and provide accurate information about services or products Resolve customer concerns efficiently while maintaining a positive experience Maintain professional communication with customers through phone or digital channels Document interactions and follow company procedures for issue resolution Work collaboratively with team members to maintain service quality standards Requirements:Strong English communication skills Previous customer service experience is required Ability to work night shifts Strong problem-solving and communication skills Customer-focused mindset