We’re Hiring: Customer Service Representative Are you passionate about delivering exceptional care and creating a positive patient journey? Join Hands of Hope and be part of a team that truly makes a difference! We’re looking for a dedicated Customer Service Representative who can ensure every patient interaction is smooth, supportive, and impactful.???? Location: Maadi, Cairo???? Schedule: Full-time | On-site | Nigh Shift 7:00 PM – 3:00 AM???? What You’ll Do:• Manage and enhance the overall patient journey• Handle patient inquiries and provide accurate information• Resolve patient concerns with empathy and professionalism• Maintain high levels of patient satisfaction
What We’re Looking For:• 1–2 years of experience in customer service, call center, healthcare roles is a plus• Strong communication and problem-solving skills• Empathy and patient-centered mindset• Ability to work in a fast-paced environment• Fluent in English (additional languages are a plus) Why Join Us? Be part of a purpose-driven organization where your role directly impacts people’s lives, in a supportive and dynamic work environment! We Offer:• Competitive salary Package• Night shift allowance for Transportations• Supportive and positive work environment
???? Ready to make a difference? Send your CV now and join our team!#WeAre Hiring #Patient Experience #Healthcare Jobs #Join Our Team #Cairo Jobs