Job Title: VIP Patient Coordinator 
Location: Alexandria 
Work Environment: Healthcare / Medical Tourism / Specialized Clinics. 
Job Summary: 
The VIP Patient Coordinator is responsible for managing and coordinating the full 
experience of VIP and international patients, starting from the initial inquiry until post
procedure follow-up. The role ensures a seamless, professional, and comfortable 
journey for patients by handling communication, scheduling, and coordination with 
internal teams. 
Key Responsibilities:

• Act as the main point of contact for VIP patients from the first inquiry through post
  procedure follow-up.
• Manage all communication with VIP patients through phone calls, WhatsApp, 
  messages, and emails in a professional and timely manner.
• Coordinate and schedule patient appointments, confirmations, and clinic visits.
• Ensure all VIP patient requests and requirements are handled efficiently to provide a 
  smooth and comfortable experience.
• Follow up with patients after consultations or procedures to ensure satisfaction and 
  proper care.
• Coordinate with internal departments and medical teams to ensure a seamless 
  patient journey.
• Arrange travel logistics for international patients, including hotel and flight 
  reservations.
• Handle and coordinate iVein One cases in alignment with clinic procedures.
• Manage and coordinate medical tourism patients and oversee their full journey with 
  the clinic from inquiry to treatment completion.