Jobs / Call Center Jobs / Call Center Agent
Full Time
AL SHAL -
Egypt , Cairo
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AL SHAL
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Job Details

Experience 2 to 4 years
Salary 8000 EGP - 11000
Employment Full Time
Gender Female
Education Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified
Category Customer Service
Industry Automotive
  • Answer calls from customers to book service appointments or to respond to sales queries, complaints 
  • Conduct customer satisfaction survey with customers via phone and/or email 
  • Analyze customer data and generate actionable insights to support sales and marketing initiatives.
  • Coordinate with sales, service, and marketing teams to ensure seamless customer experiences.
  • Monitor and report on CRM campaign performance, providing recommendations for improvement.
  • Handle customer inquiries, feedback, and complaints in a timely and professional manner.
  • Support the creation and execution of targeted marketing campaigns based on customer segmentation.
  • Ensure compliance with data privacy regulations and company policies.
  • Continuously seek opportunities to optimize CRM processes and tools.

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Egypt, Cairo
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