Customer Service Representative

  • Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly and professionally.
  • Manage and document customer interactions through various channels, including phone, email, and in-person meetings.
  • Provide accurate information about Diar Developments’ properties, services, and processes to prospective and existing clients.
  • Coordinate with internal departments to ensure timely resolution of client requests and concerns.
  • Follow up with clients to ensure satisfaction and gather feedback for continuous improvement.
  • Maintain up-to-date knowledge of company offerings, project statuses, and market trends.
  • Assist in the preparation and distribution of customer-related documentation and correspondence.
  • Handle complaints and escalate complex issues to the appropriate teams when necessary.
  • Support sales and marketing initiatives by providing exceptional customer service during promotional events and property launches.
  • Contribute to the development and implementation of customer service policies and best practices.
تاريخ النشر: ١٨ يناير ٢٠٢٦
الناشر: Wuzzuf .com
تاريخ النشر: ١٨ يناير ٢٠٢٦
الناشر: Wuzzuf .com