We are looking for a professional Account Manager to manage and develop strong relationships with our clients, ensure client satisfaction, and act as the main point of contact between the company and its customers.

Key Responsibilities:

Manage assigned client accounts and maintain long-term relationships

Act as the primary point of contact for clients

Understand client needs and ensure services are delivered accordingly

Follow up on ongoing projects and ensure timely delivery

Handle client inquiries, issues, and complaints professionally

Coordinate with internal teams to meet client requirements

Prepare reports and updates for management

Identify upselling and cross-selling opportunities

Ensure client satisfaction and retention

Job Requirements:

Bachelor’s degree in Business Administration or related field

Proven experience as an Account Manager or similar role

Strong communication and interpersonal skills

Ability to manage multiple accounts simultaneously

Problem-solving and negotiation skills

Good organizational and time management skills

Proficient in MS Office (Excel, Word, PowerPoint)

CRM experience is a plus

Skills & Competencies:

Client Relationship Management

Strong Communication Skills

Negotiation & Presentation Skills

Time Management

Attention to Detail

Ability to Work Under Pressure

Teamwork