In - House Agent

DHL - Egypt - Cairo

Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!

JOB PURPOSE

Implanted agent based in key account customer's company.

PRINCIPAL ACCOUNTABILITIES

  • Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner.
  • Customer oriented.
  • Good communication skills.
  • In House agent will be implanted at customer’s side (Usually key account company).
  • Write AWBs at customer’s side.
  • Follow up and update the customer for status of the shipments (Import and export)
  • Holding good contact with DHL Sales of the area in order to keep, secure and improve the business.
  • Follow up DHL invoices in both DHL finance & customer’s finance.
  • Working as team player in DHL for tasks like Mailshot.
  • In addition to any other duties that are job related.

QUALIFICATIONS:

Competencies

  • Good command in English.
  • Good command in EXCEL, Word and email.
  • Communication skills.
  • Attention to details and good listener.
  • Flexible and adapted to changes.

Education:

  • Bachelor's degree

OUR OFFER:

  • Strong career support in an international environment.

  • Great culture and colleagues.

  • Multifarious benefit programm.

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

Post date: 23 September 2025
Publisher: DHL jobs
Post date: 23 September 2025
Publisher: DHL jobs