Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!
JOB PURPOSE
Implanted agent based in key account customer's company.
PRINCIPAL ACCOUNTABILITIES
- Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner.
- Customer oriented.
- Good communication skills.
- In House agent will be implanted at customer’s side (Usually key account company).
- Write AWBs at customer’s side.
- Follow up and update the customer for status of the shipments (Import and export)
- Holding good contact with DHL Sales of the area in order to keep, secure and improve the business.
- Follow up DHL invoices in both DHL finance & customer’s finance.
- Working as team player in DHL for tasks like Mailshot.
- In addition to any other duties that are job related.
QUALIFICATIONS:
Competencies
- Good command in English.
- Good command in EXCEL, Word and email.
- Communication skills.
- Attention to details and good listener.
- Flexible and adapted to changes.
Education:
OUR OFFER:
Strong career support in an international environment.
Great culture and colleagues.
Multifarious benefit programm.
Do you see a personal challenge in these versatile and responsible tasks? Then apply now!