- Greet and welcome visitors, clients, and employees with professionalism and warmth.
- Manage the front desk area, ensuring it remains organized, presentable, and equipped with necessary materials.
- Answer and direct incoming phone calls promptly and efficiently.
- Handle inquiries and provide accurate information regarding company services, locations, and contacts.
- Maintain visitor logs and issue visitor badges in accordance with security protocols.
- Coordinate with internal departments to facilitate meetings, deliveries, and appointments.
- Receive, sort, and distribute mail, packages, and correspondence.
- Assist in scheduling appointments and managing conference room bookings.
- Support administrative tasks such as data entry, filing, and document management.
- Respond to emergencies or urgent issues with a calm and solution-oriented approach.
2-4 years of proven experience in a front desk, receptionist, or administrative support role.Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Professional appearance and demeanor.Proficiency in Microsoft Office Suite (Word, Excel, Outlook).Ability to handle confidential information with discretion.Customer service-oriented mindset.Attention to detail and accuracy in all tasks.Ability to work independently and as part of a team.Flexibility to adapt to changing priorities and handle multiple tasks simultaneously.