1. Demonstrates full understanding of ALJ Finance policies and offerings to communicate unique selling points clearly to clients. 
2. Receives leads and identifies client needs to effectively communicate product and service information and reply to inquiries, feature functionality and credit systems to ensure achievement of set targets. 
3. Conducts daily visits to dealers & Corporates to support business development through actively nurturing and developing prospect relationships, to achieve sales target
4. Follows up on approval and investigation process with the granting team to ensure timely response.
5. Handles on hold and conditional approval cases following up with the client to fulfill the required documentations or amend their purchase request and achieve set sales targets. 
6. Obtains deposits and balance of payments from clients in coordination with the branch cashiers; prepares and submits Pro forma invoice for orders; subsequently coordinates the logistic processes to ensure cars are obtained from dealerships in adherence to ALJF policies.

Resolves client’s complaints and queries; and escalates complex cases to Sales Supervisor or Customer Relations Officer when required to guarantee excellent client service