- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status
Experience in collection with real estate industry is a MUSTBachelor's degree in Business, Accounting, or related field is preferredDebt collection and cash collection skillsExcellent communication and customer service skillsBasic understanding of financeAbility to work independently and resolve issues promptly