- Assess project scope to confirm details and understand customer expectations in advance.
- Configure, install and handle troubleshooting tasks for variety of different applications.
- Deliver exceptionally high level of professionalism and support to each client
- Document client data and requirements to address business demands.
- Conduct required software training for clients.
Candidates must have a bachelor degree in computer science or any relevant field.2 years minimum experience (Call center – Customer Support - … etc.)IT/Education background is plus.Candidates must have excellent presentation and communication skills.