Job Purpose
Provide comprehensive administrative support in two functions administration department help
desk & Courier services. Also responsible for meeting room reservations & Printing business cards
Report To Position Name
1.Supervising all courier related operations\:
a)Schedule staff management, performance & appraisals
b)Supervising team operations by assuring a proper detailed correspondence log & auditing their
day to day work making sure the process is being followed.
c)Preparing monthly transactions log with fulfilment rate to be added to admin dashboard.
d)Vendor management & relations, by keeping good relation with vendors (Egyptian post, Aramex,
DHL, UPS…. etc.) manage to prioritize Etisalat & swiftly finish our requests with them.
e)Managing courier payments records & settlement (administration petty cash)
2.Supervising Help Desk operations\:
a)Schedule staff management, performance & appraisals.
b)Supporting help desk team by guidance & replacing any absence.
c)Keeping track record of the ticket system.
3.Prepare administration department dash board data on monthly basis.
4.Receiving business card requests.
5.Meeting Rooms reservations system