- Dealing directly with the customer via phone or email.
- Identify customer needs and respond promptly to their inquiries.
- Dealing with customer complaints and resolving them.
- Building sustainable trusting relationships through good and interactive communication.
- Provide pricing and delivery information.
- Processing orders and requests.
- Follow up on customer accounts and ensure the quality of service provided to them.
- Preparing the necessary reports and submitting them to management.
Bachelor's degree.Fluent in speaking and writing English, preferably speaking other languages.Excellent communication, presentation and problem-solving skills.Strong follow-up and organizational skills.Very good Microsoft Office skills.It is preferable to live near Nasr City.