Job Responsibilities:
- Develop and implement effective sourcing strategies to attract top talent for call center roles.
- Manage the full recruitment lifecycle, including job posting, candidate screening, interviewing, and offer negotiations.
- Build and maintain a talent pool to ensure a steady pipeline of qualified candidates.
- Conduct initial screenings to assess candidates’ English fluency, technical skills, and cultural fit.
- Collaborate with hiring managers to define job requirements, ideal candidate profiles, and recruitment timelines.
- To source candidates, utilize various platforms, including job boards, social media, and networking.
- Ensure a positive candidate experience by maintaining clear and professional communication throughout the hiring process.
- Stay updated on market trends, salary benchmarks, and best recruitment practices.
Experience: Minimum 1–2 years of proven recruitment experience, focusing on call center roles.Language Proficiency: Fluent English speaker with excellent verbal and written communication skills (required).Technical Skills: recruitment tools, and Microsoft Office Suite.Soft Skills: Strong interpersonal skills, a collaborative mindset, and the ability to build relationships with candidates and internal stakeholders.Problem-solving: Ability to manage multiple priorities, meet deadlines, and adapt to changing requirements in a fast-paced environment.Education: A Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.