- Resolve problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution
- Successful candidate should be able to handle all customers inquiries received timely and professionally.
- Understanding customers' needs and identifying their problems.
- Demonstrates a positive, enthusiastic, friendly attitude.
Experience in similar role with one of recognized real estate companies in Egypt is a must.Good knowledge of Microsoft Office, google sheets, emailing.Ability to troubleshoot key issuesStrong communication skills.Minimum 1 to 4 years of experienceB.Sc. degree is a mustVery good English communication skills