Job Brief:
A mid-level Account Executive is a professional with 2-5 years of experience in managing
client relationships, driving sales, and ensuring client satisfaction. They play a crucial role in
managing client accounts autonomously while collaborating with cross-functional teams to
achieve organizational objectives. The Account Executive is expected to deliver exceptional
client experiences, support event-related activities, and contribute to the company's business
growth through effective communication, strategic planning, and creative problem-solving.
Key Responsibilities:
Client Account Management
Serve as the primary point of contact for assigned clients, ensuring their needs are met and
exceeded.
Develop and maintain strong, long-term client relationships to drive retention and growth.
Strategize and execute plans to achieve and exceed client goals and expectations.
Event Support & Logistics
Accompany the Operations Manager to internal and external events to support client-focused
objectives.
Assist with event planning, including logistical and administrative tasks, ensuring seamless client
engagement.
Maintain accurate records of client-related bookings, venues, and payments.
Event Setup & Execution
Oversee event setup and dismantling, ensuring client deliverables are met efficiently.
Ensure timely delivery and quality control of branded materials for client-facing events.
Creative & Promotional Activities
Collaborate with creative teams to enhance event and campaign outcomes, aligning with client
objectives.
Promote events across digital platforms, driving client visibility and engagement.
Communication & Reporting
Participate in client and internal meetings, ensuring clear and actionable communication.
Provide regular updates on client projects, including daily task updates, weekly progress reports,
and post-event achievements.
Strategic Contributions
Contribute to the development of annual roadmaps and business cases for client projects.
Identify and secure sponsorships in line with ROI and KPI objectives for client campaigns.
Uphold and enhance the company's brand image through all client interactions.
Cross-Departmental Support
Collaborate with various departments to ensure successful execution of client projects.
Bachelor’s degree in business, marketing, or a related field.Proven experience in account management or event management (2-5 years).Strong communication and interpersonal skills.Commercial acumen and client-focused mindset.Proficiency in Microsoft Office and CRM tools.