Call Center Agent

Mersal - Egypt - Cairo
  • Make cold calls to explain our services and donation methods to meet the daily target.
  • Receive incoming calls and answer the donors questions.
  • Use provided sources to answer these questions (Cases open for donation codes).
  • Achieve daily target outgoing calls.
  • Recommend suitable donation methods.
  • Follow quality guidelines in day to day tasks.
  • Any related tasks.

Education: Bachelor degree.At least 1 year of experience in a customer support role in a call center environment.Sales experience is a plus (3 month at least).Demonstrates a positive, enthusiastic, friendly attitude.Customer focus and adaptability to different situations.Strong phone and verbal communication skills along with active listening.Maximum Age 25.Proficiency in using MS Office application and internet.Working Hours 8 hours - 5 working Days - 2 days Off - Rotational Shifts.Maadi Area residents are Preferred
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com