Call Center Agent

Helal Group - Egypt - Cairo
  • Answering inbound calls promptly and professionally.
  • Providing exceptional customer service by addressing customer inquiries and resolving issues.
  • Making outbound calls to follow up on customer concerns or conduct surveys.
  • Maintaining accurate records of interactions and transactions.
  • Handling customer complaints with empathy and finding appropriate solutions.
  • Adhering to call center scripts and protocols.

1-3 years of experience 
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com