Software Proficiency:
- Showcase advanced proficiency in CRM, Online Booking Tools (OBT), and Microsoft Office suite. Amadeus is A must.
Problem Solving:
- Exhibit exceptional problem-solving skills to address complex travel-related challenges.
- Demonstrate flexibility and adaptability in a dynamic working environment.
Customer Service:
- Uphold a commitment to high-quality customer service.
Personal Attributes:
- Possess a patient and customer-focused personality.
- Demonstrate a goal-oriented and results-driven work ethic.
- Show eagerness to continuously develop and upgrade skills.
Salary and Benefits:
- Competitive salary based on experience and qualifications.
- Comprehensive benefits package.
- Opportunities for professional development and training.
Day and night shift. (fixed not rotaitional)Foster a collaborative and positive working environment.Demonstrate exceptional time management skills to meet operational goals.Leverage a minimum of 5:6 years of high-quality experience in the travel industry.Serve as the primary Amadeus user with an advanced certificate preferred.Language Skills:Fluency in English is required.Knowledge of French is a plus.Cultural Competence:Knowledge of African travel trends and cultural nuances is a plus.Negotiation and Contractual Experience:Demonstrate proficiency in negotiation and contractual processes.Professional Conduct:Exhibit transparency, honesty, and clarity in all dealings.Uphold punctuality and accountability in work responsibilities.Be well aware of and apply best practices in professional business conduct.Social Excellence:Demonstrate exceptional social skills and the ability to work effectively with diverse teams.