Scheduling Solutions Coordinator

Fixcrowd - Egypt - Cairo

Join Our Team as a Scheduling Solutions Coordinator!

 

Where? Nasr City, Cairo, Egypt (Where Your Impact Begins!)

What? Full-time, Permanent (No Short-Term Flings!)

Work Week? Monday to Friday, 11:00 am – 8:00 pm (EGY Time) – Plus, Extra Fun Overtime!

 

How Much?

  • Probation: 10,000 EGP (Kickstart Your Adventure!)
  • After Probation: 11,000 EGP (Because You're the Star!)
    • Bonus: 21,000 EGP (Every Quarter, Like Magic!)

 

About Fixcrowd:

Fixcrowd is your go-to team in London, specialising in property maintenance. From minor fixes to major renovations, our friendly and skilled team handles it all with a smile. Whether it’s heating, plumbing, painting, or gardening, we’ve got the expertise to keep your property in perfect condition. With our London-based office and field staff, you can count on us for top-notch service every time.

 

Your Mission:

As a Scheduling Solutions Coordinator at Fixcrowd, you’ll be the linchpin of our operations, ensuring everything runs like clockwork. Here’s what you’ll be responsible for:

 

Key Responsibilities:

1. Quick Bookings:

  • Respond to customer quotes and job requests within 24 hours.

2. Communication:

  • Promptly coordinate with property managers and clients to schedule quotes and jobs.
  • Keep thorough notes in the booking app and gather alternative tenant contacts if needed.

3. Engineer Coordination:

  • Understand engineers' skills to schedule jobs that maximize efficiency.
  • Arrange jobs in nearby locations to reduce travel time.

4. Confirm Bookings:

  • Send timely booking confirmations to clients.

5. Engineer Instructions:

  • Ensure that engineers receive clear and precise instructions through the booking system.

6. Workload and Scheduling:

  • Keep engineers busy and help them meet daily targets.
  • Schedule jobs for engineers two days in advance, covering 9 am to 6 pm.

7. Tracking and Reporting:

  • Monitor engineers' progress and update job statuses in the booking software.
  • Report any potential delays to clients promptly.

8. Verification and Quality Control:

  • Use vehicle trackers to verify time spent on jobs.
  • Ensure job quality by checking before and after photos.

9. Reporting:

  • Complete the morning meeting template and provide daily performance reports.

 

Why You’re the Ideal Candidate:

  • Language Skills: Your English, both spoken and written, is excellent.
  • Detail-Oriented: You have a keen eye for detail that ensures nothing is overlooked.
  • Tech-Savvy: You’re proficient with Microsoft 365 and ready to use it to manage tasks efficiently.
  • Multitasker: You can juggle multiple responsibilities without missing a beat.
  • People Skills: You build strong relationships with clients and colleagues alike.
  • Quick Learner: You’re eager to dive into the technical aspects and grow with Fixcrowd.
  • Experience in Property Maintenance: If you have a background in this field, even better!

 

Ready to take on a pivotal role at Fixcrowd? Apply now and let your extraordinary skills shine every day!


Why You’re the Ideal Candidate:Language Skills: Your English, both spoken and written, is excellent.Detail-Oriented: You have a keen eye for detail that ensures nothing is overlooked.Tech-Savvy: You’re proficient with Microsoft 365 and ready to use it to manage tasks efficiently.Multitasker: You can juggle multiple responsibilities without missing a beat.People Skills: You build strong relationships with clients and colleagues alike.Quick Learner: You’re eager to dive into the technical aspects and grow with Fixcrowd.Experience in Property Maintenance: If you have a background in this field, even better!
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com