Tasks and Responsibilities:

1. Design and Delivery of Training Programs:
   • Develop tailored training modules on customer service, teamwork, selling techniques, and employee motivation.
   • Organize workshops, seminars, and hands-on training sessions across all stores.
2. Employee Skill Development:
   • Assess the training needs of employees at all levels.
   • Create development plans and programs that focus on interpersonal skills, problem-solving, and professional growth.
3. Evaluation and Feedback:
   • Monitor the effectiveness of training programs by collecting feedback from trainees and store managers.
   • Use feedback to make continuous improvements in content and delivery methods.
4. Team Collaboration and Support:
   • Collaborate with store managers to ensure that training initiatives align with operational needs.
   • Assist employees with personal development and growth, focusing on working under pressure and in tough selling conditions.
5. Remote Onboarding and Virtual Collaboration:
   • Develop virtual training materials and lead remote onboarding sessions for new hires.
   • Ensure that online training is engaging, effective, and accessible to all employees.
6. Corporate Social Responsibility (CSR):
   • Incorporate CSR initiatives into training programs, ensuring employees are aligned with Circle K's values on community and sustainability.