We are looking for a highly motivated Telesales Executive to join our team. In this role, you will be responsible for contacting potential customers, explaining our range of ERP software, accounting systems, and ECM archiving solutions, and converting leads into sales. You will work closely with the sales team to meet and exceed sales targets while maintaining excellent customer service.

Key Responsibilities:

• Contact potential or existing customers to introduce and promote our accounting and administrative software solutions.
• Effectively use scripts to answer questions about our products and services and demonstrate their value to the customer.
• Understand customer needs through active listening and ask relevant questions to ensure accurate recommendations.
• Collaborate with the sales team to close deals or direct prospects to field sales when necessary.
• Accurately record customer information, update databases, and process orders.
• Handle customer complaints professionally to maintain the company’s reputation.
• Go the extra mile to meet and exceed sales quotas, ensuring customer satisfaction and repeat business.
• Maintain detailed records of customer interactions, calls, and sales activities.
• Conduct cold calling to generate leads, and handle incoming calls from prospective customers.
• Persuade customers by demonstrating how our solutions meet their business needs.