Customer Growth Analyst

We are looking for a well-rounded Customer Growth Analyst to join our fast-growing company and help in building Halan. You will conduct multiple data analyses, analyzing both user app behavior and performance on the app on a macro and micro level. In addition, they are responsible to develop, monitor and enhance user quality metrics. Strong technology, analytical, and communication skills are must-have traits.You will be working across multiple domains that include financing, e-commerce and payments.


What you’ll do!



  • Interpreting data, analyzing results, and producing actionable user insights using statistical techniques, and providing ongoing reports.

  • Working closely with data analytics, data science and product teams on customer lifetime optimization models and strategies.

  • Strategizing and executing on customer metrics enhancement across five different verticals; such as CAC, CLTV, ARR, ARPU etc.

  • Leading different customer segmentation and cohorting exercises to ensure expanding health of customer base and provide targeted actionable insights for growth.

  • Launching multiple commercial campaigns to test hypotheses utilizing AB testing.

  • Reporting on the results to the organization and automating the process for highest user performance efficiency.

  • Working alongside parallel or management teams to establish business needs.

  • Reporting on User inflow and consulting all relevant teams to optimize the user CAC on all acquisition channels.

  • Creating a detailed business analysis, outlining problems, opportunities and solutions.

  • Budgeting and forecasting the user engagement plan.

  • Planning and monitoring variance Analysis.

  • Working closely with the product team to identify user pain points and streamline their experience.


Who you are!



  • 3-5 years of proven experience in an analytical role (preferably in a B2C business domain).

  • Expert level of Microsoft excel.

  • SQL / Python knowledge is a plus.

  • Intermediate statistical knowledge.

  • Have a good understanding of user growth and performance methodology (AB testing, Cohort analysis, ect…).

  • Have an analytical mind and inclination for problem-solving.

  • Ability to analyze large datasets.


  • Have Strong verbal communication/interpersonal skills.

  • Comfortable presenting to management (up to C-level) teams.
Post date: 8 September 2024
Publisher: LinkedIn
Post date: 8 September 2024
Publisher: LinkedIn