Company Description
Elbedaya Logistics, founded in 2004, is a well-known freight forwarder in Egypt. With successful management, considerable experience, and a dedicated team, Elbedaya ensures products reach their destination on time and in good condition. The company offers 24-hour follow-up systems to keep shippers informed every step of the way.
Role Description
This is a full-time on-site role for a Senior Operation Specialist at Elbedaya Logistics in Alexandria, Egypt. The Senior Operation Specialist will be responsible for managing day-to-day operations, overseeing projects, and ensuring smooth processes within the organization.
Resbonsibilities
- Proactively manage daily freight forwarding activities of the company to include all sea, air, road operations import/export process and warehousing.
• Handling operations, daily follow up with Carrier/Agents for shipments arrival date.
• Follow up shipping instructions and coordinate shipments with Customers.
• Prepare shipping instructions and coordinate shipments with shipping lines.
• Send arrival notice to customers.
• Follow up with clients
• Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of KPIs
• Dealing with shippers/consignees’ requirements
• Dealing with truckers and customs clearance
• Dealing with agents worldwide
• Handling invoices with clients and accounting department
• Maintaining good relations with shipping Line
- Following up received appointments and enquiries to prepare PDA according to vessel’s information, type of cargo, loading/ discharging port ,.........etc till the end of the vessel’s call..
• Follow up shipping instructions and coordinate shipments with concerned parties.
• Responsible for the accuracy of the shipment documents as bills of lading, shipping statements etc……..
• Follow up all the vessel’ requirements (marine services as provisions, crew change, etc……..) during the call.
• Handling invoices with clients and accounting department
• Maintaining good relations with shipping owners, importers, exporters and charterers.
- Have the ability to handle issues with any partner in this business (shipping line, cargo owners, brokers and involved authority)..
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Qualifications
- Bachelor's degree in Logistics, Supply Chain Management, or related field
- 1 - 5 years of related experience.
- Strong experience and knowledge on all modes of delivery such as trucking, airline, shipping
- Managerial skills, problem-solving, Leadership, Customer Service, Planning & Organizing, Negotiation skills.
- Experience in ERP, SAP
- Excellent computer skills, advanced office applications.
- Excellent English skills.
- Experienced with handling general cargo shipments and all related issues
- Alexandria resident is a must