Company Description

Elbedaya Logistics, founded in 2004, is a well-known freight forwarder in Egypt. With successful management, considerable experience, and a dedicated team, Elbedaya ensures products reach their destination on time and in good condition. The company offers 24-hour follow-up systems to keep shippers informed every step of the way.

Role Description

This is a full-time on-site role for a Senior Operation Specialist at Elbedaya Logistics in Alexandria, Egypt. The Senior Operation Specialist will be responsible for managing day-to-day operations, overseeing projects, and ensuring smooth processes within the organization.

Resbonsibilities

• Proactively manage daily freight forwarding activities of the company to include all sea, air, road operations import/export process and warehousing.

• Handling operations, daily follow up with Carrier/Agents for shipments arrival date.

• Follow up shipping instructions and coordinate shipments with Customers.

• Prepare shipping instructions and coordinate shipments with shipping lines.

• Send arrival notice to customers.

• Follow up with clients

• Responsible for the accuracy of invoices, bills of lading, shipping statements, and the achievement of KPIs

• Dealing with shippers/consignees’ requirements

• Dealing with truckers and customs clearance 

• Dealing with agents worldwide

• Handling invoices with clients and accounting department

• Maintaining good relations with shipping Line

• Following up received appointments and enquiries to prepare PDA according to vessel’s information, type of cargo, loading/ discharging port ,.........etc till the end of the vessel’s call..

• Follow up shipping instructions and coordinate shipments with concerned parties.

• Responsible for the accuracy of the shipment documents as bills of lading, shipping statements etc……..

• Follow up all the vessel’ requirements (marine services as provisions, crew change, etc……..) during the call.

• Handling invoices with clients and accounting department

• Maintaining good relations with shipping owners, importers, exporters and charterers. 

• Have the ability to handle issues with any partner in this business (shipping line, cargo owners, brokers and involved authority)..

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Qualifications

• Bachelor's degree in Logistics, Supply Chain Management, or related field
• 1 - 5 years of related experience.
• Strong experience and knowledge on all modes of delivery such as trucking, airline, shipping
• Managerial skills, problem-solving, Leadership, Customer Service, Planning & Organizing, Negotiation skills.
• Experience in ERP, SAP
• Excellent computer skills, advanced office applications.
• Excellent English skills.
• Experienced with handling general cargo shipments and all related issues
• Alexandria resident is a must