Call Center Agent

lxbfYeaa - Egypt - Cairo
  • Answer incoming calls and respond to customer’s emails
  • Management and resolve customer complaints
  • Sell products and place customer orders in system (Retail/Online)
  • Identify and escalate issues to supervisors
  • Provide product and service information to customers
  • Process orders, forms, and application (Retail/Online)
  • Document all call information according to standard operating procedures
  • Recognize, document, and alert the management team of trends in customer calls.
  • Follow up customer inquiries.
  • Up-sell products and services (Retail/Online)
  • Create requested reports.
  • Other duties as assigned.

Preferred age range is from  20 to 30Cairo ResidenceGood EnglishExperience from 0 to 2 years 
Post date: 28 August 2024
Publisher: Wuzzuf .com
Post date: 28 August 2024
Publisher: Wuzzuf .com