Supply Chain Management:

• Coordinate and monitor supply chain operations.
• Ensure accurate and timely delivery of goods.
• Develop and maintain relationships with suppliers and carriers.
• Manage inventory levels and coordinate with the warehouse team.

Logistics Coordination:

• Plan and track the shipment of final products according to customer requirements.
• Prepare and process shipping documents, including bills of lading, packing lists, and invoices.
• Handle import and export logistics, including customs documentation and compliance.

Process Improvement:

• Analyze and optimize logistics processes to improve efficiency and reduce costs.
• Implement and maintain logistics policies and procedures.
• Use logistics IT systems to optimize procedures.

Customer Service:

• Provide excellent customer service by addressing and resolving shipping issues promptly.
• Communicate effectively with customers regarding delivery schedules and order statuses.
• Handle customer complaints and ensure satisfaction.

Compliance and Reporting:

• Ensure compliance with all applicable laws and regulations related to logistics and transportation.
• Prepare regular reports on logistics performance metrics and KPIs.
• Maintain accurate records of all logistics activities.