وظائف help desk

Responsibilities: • Develop and implement the IT strategy aligned with the company's goals and objectives. • Evaluate and recommend technology solutions and upgrades to enhance operational...

• Serve as the first point of contact for customers seeking technical assistance over the phone or email • Perform remote troubleshooting through diagnostic techniques and pertinent questions...

Setup, configure, manage and troubleshoot computing hardware including but not limited to: laptops, desktop computers, active passive network components. Install, configure, manage, administer, and...

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitor and respond quickly and effectively to requests received. Utilize and maintain the helpdesk...

Provide first-level support to end-users for hardware, software, and network issues.Troubleshoot and resolve technical problems via phone, email, or in-person.Ensure timely resolution of issues and...

Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN/WAN performance.Troubleshoot issues with computer hardware,...

Serve as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the...

Install, configure, and modify workstations, including desktops, laptops, docking stations, and printers.Troubleshoot and resolve basic hardware and software issues that arise with the...

Strategic Planning & Management:Collect, summarize, and prioritize business needs to inform IT operations strategies.Develop and maintain the IT Operations Section's yearly strategic plan, aligning...

We are looking for a competent Helpdesk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...

Managing help desk. • Respond to tech inquiries via email, online chats, phone calls, or in person.  • Help with troubleshooting hardware and software.  • Follow up with employees to ensure...

Job Purpose Provide comprehensive administrative support in two functions administration department help desk & Courier services. Also responsible for meeting room reservations & Printing...

Job Overview: The IT Help Desk Technician is responsible for providing technical support and assistance to end-users within the organisation. This role involves diagnosing and resolving technical...

Installing and configuring computer hardware, software, systems, networks, printers, and scanners. Monitor and respond quickly and effectively to requests received. Utilize and maintain the helpdesk...

Maintain the daily performance of computer systems.Respond to email messages for employees seeking help and provide prompt responses to questions from employees.Provide technical and troubleshooting...