وظائف help desk

We are seeking a highly skilled IT Network and Technical Support Specialist to join our team. Responsibilities: Design, implement, and maintain the company's network infrastructure. Provide...

Job DescriptionAssemble and modify existing pieces of equipment to meet special needsProvide technical support to departmental team members throughout product implementation process.Analyze network...

Sutherland Cairo is hiring IT Help desk Internship Vacancy - Internship Start date: Immediately - Duration: 3 months (renewable according to performance) - Location: New Cairo - fifth settlement   ...

Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationquickly understand the root of the...

Job summary/overview   The IT Help Desk team maintains the computer networks of the Company, providing technical support and ensuring the whole company runs smoothly.  IT Support monitors and...

Follow-up on the ticketing system through recording, handling and updating the status of any requests received on the ticketing system or emails to phone calls through:Responding to requests for...

Install, configure, and maintain computer systems, HW/SW, networks, printers, and scanners. Manage Engine operations and ticket handling. Resolves Manage Engine tickets and updates to...

Location:             Pyramids Heights/ Heliopolis Reports to:          Manager, IT Support Purpose:   Responsible for maintaining a smooth operation of all IT related devices &...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...

Configure and install software, servers, routers and other network devices.Monitor network & Applications performance and integrity.Investigates and identifies the root cause of the incidents through...

Provides 1st line support for end usersAdministrates and maintains the IT hardware and softwareDoes the maintenance plans as per the agreed schedules.Resolves systems errors and problems as they...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...