- Configure and install software, servers, routers and other network devices.
- Monitor network & Applications performance and integrity.
- Investigates and identifies the root cause of the incidents through analyzing problems, performing troubleshooting and tracking incident response.
- Revise maintain and backup process for all network systems.
- Resolve issues of support escalated by troubleshooting remote and local infrastructure
- Create, oversee and test security measures.
- Maintain complete technical documentation.
- Prepares and submits weekly and monthly progress reports.
- Suggest improvements to network & Application performance, capacity and scalability.
- Provides technical guidance to team members
- Design and deploy functional networks.
- Automate tasks and monitor their effectiveness.
Related experience as IT Technical Support or IT Technical Administrator.Solid background in network administration and architectureIn-depth understanding of communication protocols and routing protocols.Familiarity with access control models and network security.Experience with network diagnostic, monitoring and analysis toolsSolid understanding of network operating systems & Server roles.Sharp troubleshooting skills with time management.Ability to work independently & or in a team.Organizational and mentoring skillsBSc/BA in Computer Science, Engineering or a related field