وظائف help desk

Serve as the first point of contact for customers seeking technical assistance over the phone or emailPerform remote troubleshooting through diagnostic techniques and pertinent questionsDetermine the...

Install, configure, and maintain computer systems, HW/SW, networks, printers, and scanners. Manage Engine operations and ticket handling. Resolves Manage Engine tickets and updates to...

Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues, including account setup and network configurationAsk customers targeted questions to quickly...

Troubleshooting and Support:Provide technical support via phone, email, or in person.Diagnose and resolve hardware, software, and network issues.Support desktop systems, applications, printers, and...

This is a contract role for an Operation Team Leader at OTO Courses located in Qesm El Maadi. The Operation Team Leader will be responsible for managing day-to-day operations, overseeing people...

We are delighted to offer you the position of pricing Technical Office Engineer & Tendering Engineer with Our Organization. As a member of Our Organization team, we would ask for your commitment to...

Job Summary: Administrate and maintain the company's internal networks and all technical issues related to all users computers.   Responsibilities: System & Security: - Set a backup plan for all...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...

المهام الوظيفية : 1. تقديم الدعم الفني وحل المشاكل المتعلقة بالحاسب الآلي في كل من فروع القاهرة والجيزة والوجه...

Act as the initial point of contact for employees seeking technical assistance in person, via phone, or email.Install, configure, and maintain hardware, software, and systems across all company...

Proven working experience in providing Help Desk supportProficiency in EnglishWorking knowledge of help desk software, databases and remote controlStrong client-facing and communication...

Monitor and maintain the computer systems and networks of an organizationResponsible for IT tools custodian for new hiring and resign employeesInstall and configure computer hardware, software,...

Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example,...

Job Summary New Era Education is seeking a Help Desk Officer to join our IT team. The ideal candidate shall provide technical support and assistance to users who are experiencing issues with...

Duties and Responsibilities:Hardware Installation and Maintenance:Install and configure computer hardware components such as RAM, hard drives (HD), and power supplies.Perform hardware upgrades and...