- Develop and implement creative solutions to resolve client problems promptly and efficiently.
- Employ strong de-escalation techniques to maintain positive client interactions during challenging situations.
- Utilize excellent written and verbal communication skills to convey information clearly and concisely.
Bachler's degree in commerce or any related studiesMales ONLY are welcome to apply.Residents of Zayed and October, Giza are preferred.1-2 Relevant years of experience as customer service or technical support.experience in Fin-Tech industry is preferableGood Communications skills and ability to work within a team.Good knowledge of Microsoft office.Strong customer service experience.Strong problem-solving and research skills.Flexible with rotational shiftsKnowledge of commonly used concepts, practices and procedures for end-user technical support.