The Food Safety & Hygiene Supervisor is responsible for establishing, monitoring, and maintaining the highest standards of food safety, sanitation, and hygiene across all Food & Beverage outlets, kitchens, banqueting, and storage facilities at Novotel Cairo Airport. This role ensures full compliance with Accor s ALLSAFE standards, HACCP, ISO 22000 principles, and local regulations set by the Egyptian National Food Safety Authority (NFSA).

Key Responsibilities

• Hygiene & HACCP Compliance
• Conduct daily inspections of all kitchens, food preparation areas, guest outlets, store rooms, and stewarding facilities to ensure strict hygiene standards.
• Monitor critical control points (CCPs) including food storage temperatures, cooking/cooling logs, defrosting procedures, and cross-contamination risks.
• Oversee personal hygiene standards for all food handlers (uniforms, hair restraints, handwashing practices, and health certificates).
• Ensure proper chemical usage, dosing, and safety data sheet (SDS) compliance across kitchen and stewarding areas.
• Audits & Lab Testing
• Coordinate regular third-party audits (e.g., Cristal, Bureau Veritas, SGS) and internal Accor hygiene assessments.
• Manage routine microbiological testing for food samples, surface swabs, ice machines, and water quality in coordination with accredited laboratories.
• Supervise the integrated Pest Control management program, reviewing technician reports and following up on recommended preventive actions.
• Training & Education
• Develop and deliver mandatory Food Safety and Personal Hygiene training programs for all new hires and existing kitchen/F&B staff.
• Maintain comprehensive training logs in coordination with the Talent & Culture department to satisfy audit requirements.
• Supplier Quality & Receiving
• Inspect receiving dock operations to verify supplier delivery conditions, vehicle hygiene, product temperatures, and expiry dates.
• Participate in supplier audits and quality reviews in coordination with the Purchasing department.
• Documentation & Incident Management
• Maintain up-to-date HACCP documentation, corrective action logs, and audit reports.
• Investigate any guest complaints or internal incidents related to food safety, implementing immediate corrective and preventive actions.

Desired Candidate Profile

Education: Bachelor s degree in Food Science, Microbiology, Environmental Health, Hospitality Management, or a related field.

Experience: Minimum 2 3 years of experience in a food safety/hygiene role within a 4-star or 5-star international hotel chain.

Certifications: Certified HACCP Level 3 or 4, ISO 22000 Internal Auditor certification preferred.

Knowledge: Deep understanding of Egyptian National Food Safety Authority (NFSA) regulations and Accor hygiene standards.

Languages: Fluent in Arabic and English (written and spoken).

Skills: Strong observational skills, detail-oriented, and effective communication and coaching capabilities.

Additional Information experience is an asset Prior experience working with Opera or a related system Fluency in English additional languages are a plus