Company description

With its stunning location at Sharm El Sheikh, Rixos Premium Seagate offers a luxurious retreat overlooking the shimmering Red Sea. The hotel offers an all-inclusive concept combining exceptional restaurants and bars, top-class entertainment venues that also provide a variety of dining experiences and superb wellness and sports facilities. Rixos Premium Seagate offers stylish rooms and suites with direct access to the private beach, and state-of-the-art conference and banquet venues.

A beautiful beach, delicious food with top-quality service restaurants with luxurious buffets, pools, Rixy Club exclusively for children, and live entertainment all await your ultimate holiday experience.

Rixos Premium Seagate is located 18 km from Naama Bay, 25 km from the old market of Sharm El Sheikh, and 9 km from Sharm El Sheikh.

Job description

• Senior manager in the Food and Beverage Department responsible for all operations related to food and beverages.
• Control the food and beverage operations according to the principles determined by Rixos Hotels Egypt management.
• Monitor the food and beverage operations in line with the procedures determined by the hotel management, set targets, communicate, and ensure adoption of these targets. Communicate decisions from the general management to subordinate employees, implement, and ensure implementation of these decisions in the best manner.
• Manage all business and functions of the F&B Department.
• Maximize the department’s profitability through operations.
• Manage operations to ensure the highest quality delivery of food and beverage products and service.
• Control and analyze the following points:
  • Sales and costs
  • Display quality and service standards of F&B products
  • Ensure proper use, protection, and maintenance of departmental utensils
  • Conduct activities to increase customer satisfaction and enhance service quality
• Consolidate business relationships between employees in the department.
• Responsible for preparing training programs for the F&B Department and the training of employees in his/her department.
• Organize meetings to obtain data and achieve results.
• Prepare and offer new menus and beverage lists, taking into account the purchasing power of guests and the region.
• Make plans with department managers in order to deliver successful organizations within the hotel.
• Attend departmental meetings and the Head Office meeting according to the hotel management calendar.
• Update the following areas related to food and beverages according to the hotel’s policies and procedures:
  • Finance, standards, employees and training, outlets, and recreation/entertainment
  • Conduct promotional activities to increase sales and conduct meetings for banquet organizations
  • Ensure protection, maintenance, and replacement of materials and utensils
• Prepare and monitor monthly and annual F&B departmental budget.
• Arrange for minimum and maximum storage of materials and utensils that belong to the F&B Department.
• Contribute to preparing the hotel’s income plans and marketing programs.
• Research opportunities for professional self-development.
• Deliver the income and expenses of the F&B Department in line with the facility’s budget discipline. Develop plans based on data of previous years.
• Determine staffing requirements (such as permanent, seasonal, and interns, etc.) for the following year, in line with the budget availability and upon the General Manager’s approval.
• Create the necessary motivational environment to ensure and increase productivity and success of current staff and develop necessary arguments to ensure F&B Department employees’ commitment to the facilities.
• Ensure order and control of communication, as effective communication will also increase productivity in the F&B Department.
• Review the departmental reports, income statements, guest relations reports, technical service reports, and departmental communication logs on a daily basis.
• Conduct brainstorming sessions and group work to unleash employees’ talents.
• Take part in the Food Safety Team and attend MR meetings.
• Predict and assess environmental impacts of all activities and purchased equipment that may harm the environment. Participate in all activities organized to protect biological diversity and share individual responsibilities to increase environmental knowledge and carry out necessary training. Provide for minimum consumption of currently used materials and equipment (paper, printed materials, etc.).
• Implement necessary warnings and departmental training to save energy inside the facility. Carry on implementing decisions taken for saving energy. Predict effects of environment and energy efficiency on purchased equipment.
• Implement responsibilities to properly eliminate and collect waste, reduce environmental pollution and harmful effects to the environment, and lead staff in these efforts.
• Ensure safe handling, storage, and use of chemicals in accordance with laws, controlling and reducing chemical contamination.
• Carry out all responsibilities related to the quality management and food safety systems implemented at the facilities.
• Carry out all other duties assigned by managers and hotel management not specified in the job description.

Qualifications

• Education/Experience: 4-year bachelor's degree with a minimum of 6 years of related work experience or 2 years work experience in a lower position and experience with applying the main principles and/or different methods.
• Foreign language: Sufficient level of English to communicate effectively with guests and employees.
• Courses and training: Requires sufficient theoretical and practical background and attendance in courses and seminars in the related field.
• Computer literacy: MS Office applications.
• Skills: Good command of systems/legislation in the related field. Expected to offer consulting to other employees when needed. Some roles require practical knowledge of systems/programs/software in the related field. Responsible for carrying out and coordinating complex activities in different fields.