Job Description

Roles & Responsibilities

We make health happen Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador.

Role Overview The Corporate Product Executive will work as part of a successful high performing team focussing on all IPMI products administered by Bupa Global in the various markets that we operate around the globe. Using strong business understanding and experience of being a customer champion you will support delivering the Bupa Global Value Proposition, demonstrate our understanding of the customer requirements and the difference we can make to workplace health and wellbeing.

How you ll help us make health happen:

• Prepare, create and maintain products for all customer types (individual, SME, Corporate and PPAs).
• Build and maintain products on SWAN according to defined requirements ensuring capability and within rules
• Continuous improvement in the onboarding and renewal of customers/clients
• Work closely with the colleagues in various departments and across the globe to ensure we can sustainably administer products
• Produce membership guides for Corporate and PPAs on WRAPs platform for the renewal and implementation of groups in a timely manner, liaising with Medical Policy and Compliance teams when bespoke wordings are required
• Investigate and provide solutions with claims and product enquiries to ensure the customer experience is optimised
• Work closely with the implementation coordinators to deliver and support the implementation process of new groups
• Acting as a subject matter expert to business projects, providing knowledge and support in the configuration of new products

Desired Candidate Profile

• A background in the global health insurance market, or relevant transferable skills and knowledge from other financial services industries such as Life Insurance, Retail, Commercial or Investment Banking and Wealth Management
• Sound technical knowledge of Bupa Global operating system or ability to quickly learn core functionality
• Project management experience/skills
• Advanced MC Office skills specifically Excel are a key requirement of the role. Use of Word, Powerpoint, MS Project knowledge is a plus
• High standard of written and spoken English
• Advanced interpersonal, social, communication and presentation skills
• Ability to plan and prioritise workload effectively and work to deadlines
• Ability to identify problems and resolve them independently
• Excellent attention to detail
• An enthusiastic team player with excellent written and verbal communication skills
• Collaborative and proactive to actively coordinate and support the product agenda
• Comfortable with engaging people at all levels, including senior stakeholders
• Good interpersonal skills, personal gravitas and ability to develop business credibility