الوظائف / وظائف خدمة عملاء / Customer Service
دوام كامل
Max Muscle -
مصر , القاهرة
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Max Muscle
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تفاصيل الوظيفة

الخبرة ١ الى ٢ سنوات
الراتب 5800 EGP - 6200
توظيف دوام كامل
النوع أنثى
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التصنيف خدمة العملاء
المجال التعليم العالي
  • Respond promptly and professionally to customer inquiries via phone.
  • Resolve customer issues, complaints, and product-related questions with empathy and efficiency.
  • Provide accurate information about products, services, promotions, and store policies to ensure customer satisfaction.
  • Document and track customer interactions, feedback, and resolutions using internal systems.
  • Collaborate with sales, logistics, and other internal teams to address customer needs and ensure seamless service delivery.
  • Assist in processing orders, returns, and exchanges in compliance with company procedures.
  • Follow up with customers to ensure their issues are resolved and their experience meets company standards.
  • Maintain a positive, professional demeanor when representing Max Muscle to customers and partners.
  • Identify recurring customer concerns and suggest process improvements to management.
  • Stay updated on product knowledge, company offerings, and industry trends to provide informed support.

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حول Max Muscle
مصر, القاهرة
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