Company Description Sutherland is a global leader in Artificial Intelligence, Automation, Cloud Engineering, and Advanced Analytics. We partner with world-class brands to deliver exceptional customer experiences and business process excellence. Powered by our foundation in Digital Engineering, we drive innovation, enable scalable transformation, and help businesses thrive in a rapidly changing market. Learn more at www.sutherlandglobal.com.
Role Description We are seeking an English Customer Support to join our team in Cairo. This is a full-time, on-site role where you will be responsible for assisting customers, answering inquiries, and ensuring an excellent service experience. As a Customer Support Associate, you will interact with customers through various channels, resolve issues effectively, and uphold Sutherland’s high standards of service delivery.
Qualifications Strong customer support and customer service skills Excellent communication and interpersonal abilities Problem-solving mindset with attention to detail Ability to work on-site in Cairo Previous experience in a customer service or support role is an advantage English level B2–C1Graduates & dropouts Flexible with night/rotational shifts
We Offer: • Attractive salary • Fully paid training • Medical & social insurance • Free transportation 24/7 • Night shift allowance • Fast career growth opportunities