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Call Center Representative

Dahab for trading - Egypt - Cairo
Experience: 2 to 4 years
Salary: 15000 - 17000 EGP
Employment: Full Time
Gender: Male
Education: Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified
  • Manage large amounts of inbound and outbound calls in a timely manner
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  • Follow communication “scripts” when handling different topics
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  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
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  • Seize opportunities to upsell products when they arise
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  • Build sustainable relationships and engage customers by taking the extra mile
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  • Keep records of all conversations in our call center database in a comprehensible way
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  • Frequently attend educational seminars to improve knowledge and performance level
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  • Meet personal/team qualitative and quantitative targets
Apply on the Job Website
Post date: Today
Publisher: Wuzzuf .com
Post date: Today
Publisher: Wuzzuf .com