الوظائف / وظائف خياط / Guest Relations Supervisor

Guest Relations Supervisor

Blue Nile - مصر - القاهرة
الخبرة: ٢ الى ٤ سنوات
الراتب: Confidential
توظيف: دوام كامل
النوع: ذكر
التعليم: Bachelor's Degree","translations":{"name":{"ar":"درجة البكالوريوس","en":"Bachelor's Degree
  • Anticipate guest needs and proactively offer tailored solutions, particularly for VIPs, repeat guests, and special occasions. 
  •  Maintain high standards of luxury hospitality aligned with brand guidelines.
  •  Supervise and coordinate the Guest Relations team, Train team members on service standards, cultural sensitivity, conflict resolution, And training them to handle inquiries and complaints professionally and effectively.
  • Schedule shifts and ensure adequate coverage during peak dining and nightlife hours.
  • Ensure compliance with company policies and onboard procedures.
  • Lead daily briefings to align the team on guest movements and special events.
  • Address service recovery issues related to dining and entertainment promptly.
  • Monitor guest satisfaction during peak dining and nightlife hours and resolve issues on the spot.
  • ensuring service excellence, prompt issue resolution, and adherence to luxury hospitality standards.
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تاريخ النشر: ٧ يناير ٢٠٢٦
الناشر: Wuzzuf .com
تاريخ النشر: ٧ يناير ٢٠٢٦
الناشر: Wuzzuf .com