الوظائف / وظائف خدمة عملاء / customer service & documentation specialist

customer service & documentation specialist

Middle East Shipping Line (MSL) - مصر - الإسكندريه
الخبرة: ٣ الى ٥ سنوات
الراتب: 1000 - 2000 EGP
توظيف: دوام كامل
التعليم: Not Specified","translations":{"name":{"ar":"غير محدد","en":"Not Specified
  1. Manage end-to-end import documentation and release for shipments in Alexandria.
  2. Send arrival notices and provide timely status/ETA updates to customers and brokers.
  3. Verify release requirements (OBL/telex/sea waybill, approvals, holds) and issue D/O after payment confirmation.
  4. Coordinate NAFEZA / ACI (ACID) follow-up to ensure compliance and avoid clearance delays.
  5. Handle amendments, discrepancies, and customer requests; escalate issues and track closure.
  6. Prepare/validate invoices for local charges including storage/demurrage/detention, and support extension requests when approved.
  7. Provide limited export counter support related to documentation/release/invoicing when required.

 

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تاريخ النشر: اليوم
الناشر: Wuzzuf .com
تاريخ النشر: اليوم
الناشر: Wuzzuf .com